MM FAQ

Micro Market Frequently Asked Questions (FAQs)

1. How much does it cost to install a Vend Las Vegas micro market in my business?
   There are no upfront costs for businesses in the Las Vegas Metro area. Our micro markets are self-funding through sales.

2. What payment methods do your self-checkout machines accept?
   Our machines accept credit cards, Venmo, and CashApp, providing flexible payment options for all customers.

3. How much space is required to set up a micro market?
   Space requirements are flexible and can be customized to your available area, from compact break room setups to larger cafeteria-style installations.

4. How often is inventory restocked?
   Restocking frequency is based on your location's sales volume and can be adjusted to ensure optimal product availability.

5. Can I choose what products are offered in my micro market?
   Yes, product selection can be customized based on your preferences and your employees' tastes, with ongoing optimization based on sales data.

6. What happens if a product doesn't scan properly?
   Our system includes a manual entry option for products that don't scan, ensuring transactions can always be completed.

7. How do you handle expired products?
   Our expiration tracking system proactively identifies products approaching expiration dates, and we remove expired items during regular service visits.

8. Can employees request specific products?
   Yes, we welcome product requests and use this feedback along with sales data to continuously optimize your product selection.

9. How do you handle technical issues with the self-checkout machine?
   We provide remote monitoring and prompt technical support, with on-site service when necessary to minimize any downtime.

10. Is there a minimum number of employees needed to support a micro market?
    While micro markets can work with various population sizes, locations with at least 50 regular users typically see the best product variety and freshness.

11. Can customers receive receipts for their purchases?
    Yes, customers can choose to receive receipts via print, email, or text message after completing their transaction.

12. How do you prevent theft or inventory shrinkage?
    Our systems include security features and inventory tracking that help identify and minimize shrinkage, while the convenience and reasonable pricing typically discourage theft.

13.  How do you ensure food safety in your micro markets?
    We maintain strict food safety protocols, including regular temperature checks, proper rotation of perishable items, and our advanced expiration tracking system to ensure all products meet quality standards.

14. Do you offer healthy food options?
    Absolutely! We can customize your product mix to include a wide range of healthy options including fresh foods, protein-rich snacks, and low-sugar beverages.

15. What types of businesses are ideal for micro markets?
    Micro markets work well in various environments including offices, warehouses, call centers, healthcare facilities, schools, and any location where people need convenient access to food and beverages.

16. How quickly can you set up a micro market in our location?
    Typically, we can have a new micro market up and running within 1-2 weeks of agreement, depending on your location's specific requirements.

17. Can your machines handle special pricing or discounts for employees?
    Yes, our system supports various discount programs and promotional pricing options that can be implemented for your location.

18. What happens if a customer is charged incorrectly?
    Our customer service team can quickly resolve any billing issues, and our detailed transaction records make it easy to verify and correct any discrepancies.